Privacy policy

Privacy Policy

Levant Travel
Last updated: October 6, 2025

This Privacy Policy explains how Levant Travel (“we”, “us”, “our”) collects, uses, protects, and manages your personal information when you visit www.levanttravel.com (“Website”) or use any of our related services (“Services”).

By accessing or using our Website and Services, you confirm that you have read, understood, and agreed to this Privacy Policy. This Policy applies only to Levant Travel and does not cover third-party websites or services that we do not own or control.


1. Information We Collect Automatically

When you visit our Website, certain information is collected automatically by our servers, including:

  • IP address

  • Browser type and version

  • Operating system

  • Language preferences

  • Referring pages and exit pages

  • Pages viewed and time spent on the Website

  • Date and time of access

This data is used only for security, analytics, and website improvement purposes and does not personally identify you.


2. Personal Information You Provide

You may browse the Website without providing personal information. However, when you contact us, make an inquiry, or book a service, we may collect:

Personal Details

  • Full name

  • Country of residence or nationality

Contact Information

  • Email address

  • Phone number

  • Postal address

Travel & Booking Information

  • Passport details (when required for bookings or visas)

  • Travel dates and preferences

  • Information about accompanying travelers (family members or friends)

Providing this information is voluntary, but some services may not be available without it.


3. How We Use Your Information

We use your personal information to:

  • Process inquiries and travel bookings

  • Arrange accommodations, transportation, tours, and activities

  • Communicate with you regarding your travel plans

  • Improve our Website and services

  • Enforce our Terms & Conditions

  • Comply with legal and regulatory obligations


4. Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract (travel services)

  • Compliance with legal obligations

  • Our legitimate interests in operating and improving our services

You may request clarification at any time regarding the legal basis for data processing.


5. Managing Your Information

You have the right to:

  • Request access to your personal data

  • Correct inaccurate or incomplete information

  • Request deletion of your data (where legally permitted)

  • Restrict or object to certain data processing

  • Withdraw consent at any time

To exercise these rights, please contact us through our website contact form.


6. Sharing & Disclosure of Information

We only share your personal information when necessary and only with trusted parties, such as:

  • Hotels and accommodation providers

  • Transportation companies

  • Tour guides and local service providers

  • Government authorities (for visa or border requirements)

We do not sell or rent your personal information.
Information may also be disclosed if required by law or to protect our legal rights, user safety, or prevent fraud.


7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill service and legal obligations

  • Resolve disputes

  • Enforce agreements

Once retention periods expire, data is securely deleted or anonymized.


8. Children’s Privacy

Levant Travel does not knowingly collect personal information from children under the age of 18 without parental consent. If you believe a child has provided personal data, please contact us immediately so we can remove it.


9. Cookies

Our Website uses cookies to:

  • Improve functionality

  • Analyze website traffic

  • Enhance user experience

You may control or disable cookies through your browser settings. More information about cookies can be found at www.internetcookies.org.


10. Do Not Track Signals

Some browsers offer a “Do Not Track” feature. Currently, there is no uniform standard for responding to these signals, and our Website does not specifically respond to them. However, we limit data collection as described in this Policy.


11. Email Communications

If you subscribe to our newsletters or marketing emails:

  • Your email address will remain confidential

  • You may unsubscribe at any time using the link in our emails

  • Transactional and service-related emails will continue when necessary

We comply with applicable email marketing laws, including CAN-SPAM regulations.


12. External Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies separately.


13. Data Security

We implement reasonable technical and organizational security measures to protect your personal data. However, no internet transmission is completely secure, and absolute security cannot be guaranteed.


14. Data Breach Notification

In the event of a data breach that may pose a risk to users, we will take appropriate action, including:

  • Investigating the incident

  • Notifying affected users when required by law

  • Cooperating with relevant authorities


15. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the Website constitutes acceptance of the updated Policy.


16. Acceptance of This Policy

By using www.levanttravel.com, you acknowledge that you have read and agreed to this Privacy Policy. If you do not agree, please discontinue use of the Website and Services.


17. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact us via the contact form on levanttravel.com.